Why would an organisation turn to a maintenance consultant instead of using its own personnel?
10 Key Reasons
- First and foremost is the unbiased experience that consultants provide. Because they have no stake in the outcome (aside from providing the best service possible so you’ll hire them again), consultants can suggest radical or controversial strategies when needed.
- Consultants can say hard things without having to work with the people they will be working withthe next day.
- Few maintenance professionals have been inside more facilities than a qualified consultant. Theirview is global rather than parochial.
- Consultants can often apply a wide range of knowledge from various industries and organizationsto help solve the problems that concern you.
- Consultants can bring to bear ideas that have been successful in other industries andorganizations, such as government, education, mining, or transportation.
- A consultant who teaches has access to discussions from thousands of maintenance professionalsfrom hundreds of sessions.
- In some cases, organizations listen more closely to outside consultants than to their own in-houseexperts.
- Some organizations turn to consultants because their in-house staff have the skills but not thetime.
- Consultants can verify the strategy being proposed by insiders.
- Consultants can focus their entire attention, without distraction, on a narrow problem they should already be familiar with. A consultant can usually get online rapidly – more quickly than even a highly qualified new hire.
Now, Why Hire an OLD Consultant?
Let’s face it: when you can say you have 40 or more years of experience, you are on the old side. We all know technology is changing quickly, and new approaches seem to be discussed daily.
One thing that has not changed is people. 70-year-old consultants have had the wool pulled over their eyes dozens of times, been wrong a few times, had all their hard work ignored, or have had it disappear into a binder on a shelf.
In short, all our experience makes us highly pragmatic. We have realistic expectations. The latest software or management fad will not easily sway us, nor will we be drawn to the latest shiny new tech.
Additionally, we encounter and can describe to you things that only those with experience can see.